Make appreciation stick

Giving a handwritten note to a colleague emphasis the content and creates a memory.

Recently I received a card saying “thanks for being my friend, it’s good to know you and have you in my life”. It feels good. What an honor if people value your friendship and enjoy spending time with you.

The other way around is also true: I love writing paper based notes to family, friends and also colleagues – letting them know what I appreciate about them, what makes them special and why I like spending time with them.

If you wince when reading “colleagues” I will share a few thoughts on why writing small notes of appreciation could actually be a good idea.

The format emphasizes the content

In our digital age we are not used to paper based communication anymore. Therefore, a real note of appreciation stands out – whether it is a sticky note on the screen or a well-chosen postcard. It can be touched and even smelled. The paper has a certain sound. All those elements create a more intense sensation and add to the value of the written content.

The writer learns to choose words precisely

A piece of paper limits the words, condensing the content to the mere core. Knowing that those words will last, they must be chosen well. It gives the writer the chance to think about the person who will receive the note and wrap the thoughts in words.

A physical note can be kept and re-read

The human brain tends to forget. Quickly. Even positive feedbacks only last a few days and are soon overwritten by stress, failure and bad self talk. But a written appreciation can be re-read, reminding the receiver of his/her strengths, positive impact and successes.

I will never forget the postcard I got from the client on my first project – a reorganization of a department with all the stress change brings along. Two ladies of the department wrote “it’s the people you meet you remember”. Despite an unpleasant project it was possible to connect on a human basis and touch people’s hearts. Over 10 years later I still have that card and like to think back.

Who gets your next card?